The TW Pro Carpet Cleaning Process
Before we do any work, we do an inspection to find out which stains we think are going to be the toughest, we make recommendations to each of our customers about what we think will provide the best carpet cleaning solution. We walk through the entire area that we’re cleaning and we’ll move your easy to move furniture, tables and toys. After we’ve inspected all of the area that we’re going to clean for you, we pre-spray stains that we think are going to give us trouble.
After about 10 minutes, once the pre-treatment has set in, and we’ve heated the water to the right temperatures for your specific carpet, we get to work. Our extraction service utilizes a high performance truck mounted steam system. Our hose is long enough to hit any of the furthest areas in your house or apartment, so don’t worry about that.
Once we’ve gone over the carpeted areas, we do a post cleaning inspection with our customers. To us, this is the most important part of the cleaning process. Why? Because if you aren’t satisfied with the job we’ve done steam cleaning your carpet, we’re not ready to leave your residence. We aim for 100% customer satisfaction and want to make sure that you’re delighted with the cleaning job we’ve done on your carpets and rugs.