The TW Pro Carpet, Carpet Cleaning Process in Knightdale
When you get your free estimate from TW Pro Carpet & Upholstery Cleaning service, we’ll talk to you about any special circumstances that we need to be aware of. Do you have furniture in the area, and if so, should we plan on cleaning your furniture? Are there small children or animals that live in your home or apartment? If so, we want to make sure that we bring our Green Cleaning products.
Before we do any work, we’ll ask these and other questions and then we’ll come out to your residence. Once we’re there, we’ll take a look around and find the toughest stains that need special care. We’ll make recommendations about what we think will provide the best carpet cleaning treatment for your specific carpeted areas. We’ll then do a walk through of the area that we’re cleaning and move any furniture out of the way (provided that the furniture is movable). We’ll also make sure the area is clean of any toys or other personal effects. After we’ve inspected the areas, we’ll use a pre-treatment spray on the tough stains and we’ll let it soak in.
After 10-15 minutes, once we’ve allowed the pre-treatment to soak in and after the water is heated to the right temperature for your specific carpet, we’ll get to work. Our steam cleaning extraction machine utilizes a high performance truck mounted steam system. Our hose is long enough to hit any of the furthest areas in your house or apartment, so don’t worry about that!
Once we’ve cleaned all of the carpeted areas in your home that we’ve been contracted to clean, we’ll do a post carpet cleaning inspection. Outside of the carpet cleaning itself, this is the most important part of our job. If you aren’t satisfied with our steam cleaning services that we’ve performed on your carpet, we’re not ready to leave your residence. We aim for 100% customer satisfaction and want to make sure you’re happy with the cleaning job we’ve done on your carpets, rugs, and furniture.